Contact

✉️
Support email mixifystudioapps@gmail.com Questions, technical issues and suggestions · Response within 24–48 business hours

Manage your Premium subscription

If you have an active Sueca Premium subscription, you can manage it (change plan, cancel, or check the renewal date) directly from the account where you purchased it:

You can also access it quickly from the app: Settings → My Premium subscription → Manage subscription. If you cancel, you keep the benefits until the end of the current period.

Delete your account in the app

You can delete your account directly without contacting us:

  1. Open Sueca Online.
  2. Go to Profile (user icon in the bottom bar).
  3. Scroll to the bottom and tap Delete account.
  4. Confirm the deletion.

If you can't access the app, email us at mixifystudioapps@gmail.com with your account email or username.

Data that gets deleted

Data retained after deletion

IAP transaction records (purchases) Up to 7 years · tax obligation
Server operational logs (Better Stack) Up to 30 days · may contain your IP
Diagnostic data (Sentry) Up to 90 days · anonymous identifier